Reference & Consultation Services

Quick Service Portal [↑]

🤖 ChatMUSTMUST faculty and students can consult through the ChatMUST application in WeMust
📞 Phone Consultation
8897 2326
Service Hours:
Monday to Friday: 9:00 AM~1:00 PM; 2:30 PM~6:20 PM

※ Service suspended on weekends, public holidays, and winter/summer breaks
❓ FAQView Answer Repository →
📣 New User Guide

First time user? →  
Book Library TouriMUST Lectures

  

Consultation Services [↑]

🏢 In-Person Consultation

Location: Reference Service Desk, Library 1st Floor

Service Hours:
Monday to Friday: 10:30 AM~1:00 PM; 3:00 PM~6:00 PM
Service suspended on weekends, public holidays, and winter/summer breaks

📧 Email Consultation

library_ref@must.edu.mo

Detailed reply within 3 working days

📞 Phone Consultation

8897 2326

Service Hours:
Monday to Friday: 9:00 AM~1:00 PM; 2:30 PM~6:20 PM
Service suspended on weekends, public holidays, and winter/summer breaks

💬 Online Consultation

A. Ask a Question

B. Wechat Official Account: Follow MUSTLIB

C. FACEBOOK MESSENGER: MUSTLIB

   

Frequently Asked Questions [↑]

Over 80% of questions are covered here

Browse by Category:
   Library Services | Resources | Facilities Remote Access | Textbook Services

   

Document Delivery & Interlibrary Loan [↑]

🔄 Services

  • Request materials not held by our library (journal articles, conference proceedings, book chapters, etc.)

  • Support resource sharing with libraries in Hong Kong, Macao, Taiwan, and worldwide

Application Process | Processing Time | Fee Structure → See Document Delivery Service & Interlibrary Loan

   

Information Literacy Instruction [↑]

📚 Course Content: Introduction to library resources, literature search techniques, academic integrity, tool usage

Target Audience: All faculty and students (customized class sessions available)

📅 Courses: View iMUST Lecures | For customized class sessions, contact: library_ref@must.edu.mo

   

Library Tour [↑]

🙋‍ Get to Know Our Collections & Services

Suitable for: New students, visitors, class groups

Reservation

Individuals / Groups (≤20 people) can make reservations via:

   

Subject Services [↑]

🎓 Dedicated Subject Support

Staffed with subject specialists providing:

  • Course resource recommendations

  • Research literature tracking

  • Specialized search guidance

🔍 Find contact information for each subject → Subject Liaison

   

Subject Resource Guides [↑]

👉 Visit the Subject Guide Portal, select your subject for details