🏢 Introduction
The Macau University of Science and Technology Library is committed to providing efficient and high-quality services. Below are the committed response periods for major services, ensuring readers receive timely resources and support.
🔄 Circulation Service
| Service Item | Response Period |
|---|---|
| Renew request through email | 1 working day |
| Set self-service kiosk PIN code | 30 minutes |
| Determine the price of damage or loss item | 6 working days |
| Looking for suspected missing books | 7-30 working days |
| Request for MUST dissertation | 30 minutes |
🔍 Reference Service
| Service Item | Response Period |
|---|---|
| Specific questions | 2 working days |
| Document delivery service | 3 working days |
📚 Acquisition & Cataloging
| Service Item | Response Period |
|---|---|
| Purchase Requests | 12 working days |
| Confirm book purchase to be on shelf | 2-3 months (generally) |
| Proceed with book donations | 6 working days |
| Cataloging Urgent Request | 3 working days |
💬 Suggestions & Comments
⏱️ Response Commitment: Suggestions and comments will be replied to within 2 working days.
📞 Contact Us
| Tel: | (853) 8897 2086 |
| Email: | library@must.edu.mo |
| Address: | Block N, Macau University of Science and Technology, Avenida Wai Long, Taipa, Macau |
