📚 eBook Redemption Guide

This page provides redemption guides for eBooks from different publishers. Please select the corresponding guide based on the type of textbook you purchased.

If you have any questions, please refer to the contact information for each publisher.

   

📖 Type A: VitalSource eBook (Pearson / McGraw Hill Education) [↑]

📺 Online Video Tutorial: Click to Watch Tutorial

Or follow the steps below:

Step 1: Create VitalSource Personal Account

Step 2: Redeem eBook

  • Log in to your VitalSource account

  • Click "Redeem" and enter your purchased eBook Redeem Code

  • After successful redemption, click the eBook cover to read the content

Step 3: Offline Reading and Important Notes

  • You can choose web version, PC client, or mobile APP

  • For offline reading, please install the mobile APP: VitalSource Bookshelf Application

  • Important Reminder: The same eBook Redeem Code can only be downloaded to a maximum of two devices for offline reading

   

📖 Type B: McGraw Hill Education Connect Code [↑]

💡 Note: This type of e-textbook usually includes both eBook and online homework

Steps:

  1. Step 1: Access Course Link
    Log in to the course-specific link provided by your instructor

  2. Step 2: Create Personal Account
    Create a personal account and password - Username must be your university email

  3. Step 3: Redeem and Use
    After successful login, enter your purchased redemption code - Once redeemed, you can read the eBook and complete online homework (if applicable)

   

📖 Type C: Cengage Learning [↑]

First Step: Ensure you are not using a VPN from outside your country/region. Please go to student.cengage.com

If you don't have a Cengage account:

Click "Account", then click "Create Account" (go to Step 3)

If you have a Cengage account:

Enter your email, click "Next", then enter your password and log in (go to Step 10)

Steps 3-9: Create New Account Process

  1. Complete the registration form

  2. When selecting institution, enter your institution's name and select from the dropdown list

  3. Check your email immediately to activate your account

  4. Open the welcome email and click the "Activate Cengage Account" button (email verification expires after 1 day)

  5. Set your Cengage password

  6. Here you will activate your course materials and join the course

Steps 10-14: Redemption and Registration

  1. Click "Enter Access Code or Course Key"

  2. Your course materials will appear on the homepage. Click it to join the course

  3. After entering the course key, click "Register"

   

📞 Contact Information and Technical Support [↑]

📚 McGraw Hill Education

Contact Person: Mandy Lee

Email: mandy.lee@mheducation.com

📚 Cengage Learning

Contact Person: Cloris Lai

Email: cloris.lai@cengage.com

📚 Pearson

Contact Person: Niamh Leung

Email: niamh.leung@pearson.com

Email have to include: Name, student ID, course code, access code, ISBN, and registered email address

⏱️ Important Notice: Please confirm the type of eBook you purchased before redemption and follow the corresponding guide. If you encounter technical issues, please contact the corresponding publisher.

🔒 Account Security: Please keep your account information and redemption codes secure. Do not share them with others.